Reviews

I spoke with Erica and she gave me a price and I asked her what was the tax and title in it I had a problem with it when I got there so it came up to three hundred and something dollars but still they kind of made me mad but I will return if I had to because I tried not to put people down I pray about it so thank you and everybody be blessed whoever is getting this text will be blessed in the name of Jesus

Had an oil change appointment scheduled for noon. I dropped my truck off before they opened in hopes to pick it up when I got off at 2pm. I showed up at 2 pm they didn't know if my truck was done I walked back to the pay window and could see my truck sitting out back in the lot. The guy told me he didn't have anything done yet and to ask the service person. I waited 10 minutes to talk and they said oh yes I'll check to see what they have left. She came back and said it would just be a few more minutes. I went to the waiting room and sat there until about 315. I came in for a simple oil change and the only reason I didn't do it myself was because I didn't have time to. So I figured dropped my truck off first thing they would have 5 hours to get a 15 minute oil change done. But nope that didn't happen so I had to wait on them. They only positive thing about this was I was able to get a free oil change next time I came in. If this next one is anything like this one I will never come back. Not even to look for a new truck or car.

Great !

Alex was an excellent salesperson and made the buying experience so easy.

Collin was great and helped me out every step of the way.

Pleasant staff

My family has bought cars and gotten service at Classic Chevy in Mentor, Ohio all my life. And I used it until I bought my new car from White Allen six months ago (since I no longer live in NE Ohio). It is different than previous experiences but not bad. Hopefully with time they can foster the same friendly and long relationship I experienced at my previous dealership. The visit was fine, I appreciate the covid safety procedures they had in place.

Oil change

I didn't appreciate being charged for a diagnosis that I made clear I had already had diagnosed... Other than that, it all worked out in the end.

It was great. Thanks